Top Questions to Ask Before Hiring a Moving Company in Vancouver & BC

Planning a move in British Columbia? It’s an exciting new chapter, but choosing the right moving company can make the difference between a smooth transition and a stressful experience. With so many options available, how do you know which movers you can trust?

The secret is asking the right questions upfront.

Hiring a moving company in BC should be simple, transparent, and worry-free. By asking smart, specific questions, you can better understand a mover’s services, pricing, policies, and reliability — saving you time, money, and headaches.

At Tingsapp, we’re committed to making moving easy, affordable, and transparent. That’s why we’ve built our service around the answers to these exact questions.

1. What services are included?

Some movers only handle transportation, while others offer full-service packages. With Tingsapp, you can book residential moves for full homes, apartments, or even just a few large items.

Included services:

• Loading, transport, and unloading

• Furniture delivery

• Couch moving services

Not included:

• Packing and unpacking

• Appliance installation

• Furniture assembly

• Specialty items like pianos or safes

• Storage services

2. How is pricing calculated?

Traditional movers often give vague estimates that change on moving day. Tingsapp offers fixed, upfront pricing with no hidden service fees. The price you see before booking is the total you’ll pay. You can even get an instant quote directly in the app.

3. Are the movers vetted and reliable?

Trust matters when handing your belongings to movers. All Tingsapp movers are:

• Background-checked

• Highly rated by real customers

• Trained in safe moving practices

They arrive equipped with dollies, furniture pads, straps, hand trucks, and basic tools for disassembly and reassembly.

4. What insurance coverage is provided?

Accidents are rare, but coverage is essential. Tingsapp provides the standard legal liability:

• $0.60 per pound per item, or

• $1.32 per kilogram per item

For additional protection, we recommend checking your home or tenant insurance. If anything happens, our support team will assist with the claims process.

5. Can I reschedule or cancel my move?

Flexibility matters when plans change. With Tingsapp, you can manage cancellations or reschedules directly in the app.

• Cancel less than 24 hours before your move → 20% fee

• Cancel after movers arrive or once the move has started → 50% fee

6. How easy is it to book and track my move?

Booking through Tingsapp is as simple as ordering a ride:

• Book online anytime — even last-minute

• Get instant, upfront pricing

• Real-time tracking on moving day

• Automatic updates and notifications

7. Do you cover my area in BC?

Tingsapp serves Metro Vancouver and the Lower Mainland, including:
Vancouver, Burnaby, Surrey, Coquitlam, Langley, New Westminster, Delta, North Vancouver, West Vancouver, Maple Ridge, Pitt Meadows, Port Coquitlam, and Port Moody.

For more insights, see our blog on the pros and cons of weekday vs weekend moves.

The future of hiring movers in BC

As more people discover the benefits of upfront pricing, vetted movers, and real-time tracking, apps like Tingsapp are transforming the moving industry.

Founded in 2023 by local movers with over a decade of experience, Tingsapp makes moving affordable, accessible, and stress-free.

👉 Download Tingsapp today and book your next move with confidence.