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Can I pay in cash?
We only allow customers to pay through the app or on the website. We accept all major credit cards. Our payment system is secure and encrypted.
Where can I view the movers contract agreement?
In the sign-up process, we will ask you to accept our general Terms and Privacy policy and agree to the Contract Agreement. A copy of t...
Read MoreDo the movers help me to pack my items?
Movers will not help pack boxes. It is expected that you will have everything packed and ready for transport before your mover(s) arrive.
What if my items are damaged during the move?
Your price includes basic damage protection. Your items are covered up to 60 cents per pound per item. This is the minimum coverage req...
Read MoreHow do I bring changes to my order?
On the Tingsapp website or mobile application, go to
Do I need to have an account to schedule a move?
No, you are not required to sign up to schedule a move. However, the system will automatically create an account for a new booking so t...
Read MoreWhat is Tingsapp?
Tingsapp is a moving platform where you can instantly schedule movers. You can book movers for your whole apartment or just a few of yo...
Read MoreWill the movers disassemble/assemble my items?
Well, technically, no. However, the movers have some essential tools to disassemble some large items in case they won’t fit the vehicle...
Read MoreHow do I contact my movers?
Once the move is booked, and movers are assigned. You can contact them via the app.
