Find fast answers about booking movers, pricing, tracking, cancellations, and more with the Tingsapp moving app.
Tingsapp is a moving and delivery platform focused on the Lower Mainland. Book local home moves, small moves, and deliveries with verified movers, upfront pricing, and real-time tracking. All booking addresses must be in British Columbia, subject to route and mover availability.
Enter your pickup and drop-off details, choose your move type, get an instant fixed quote, and book in minutes. We match you with vetted movers and you can track your move live in the app.
Tingsapp focuses on local moving and delivery. All booking addresses must be within British Columbia; available routes depend on your locations and available movers. Interprovincial and cross-country moves are not offered.
No — you can book as a guest. A free account is created automatically so you can track your move, view history, and manage future bookings.
Tingsapp focuses on local moving and delivery in the Lower Mainland. Pickup, drop-off, and additional stop addresses can be anywhere in British Columbia. Availability depends on your route, date, items, and available movers. Our cities page highlights Lower Mainland cities; it does not limit booking eligibility to those cities.
Yes — you can book small moves or single-item deliveries such as furniture, appliances, or boxed items.
Movers are automatically assigned based on availability, location, and job requirements. All movers are reviewed and approved by Tingsapp before they can accept jobs, and customers rate them after every move.
You can schedule moves up to 30 days in advance. Booking early gives you better availability and time options.
Most bookings take under a minute. Enter your details, review your fixed price, and confirm your move instantly in the app.
Next-day moves are often available, depending on mover availability in your area; same-day bookings are not available. You can check real-time availability in the app and book up to 30 days ahead.
We accept major credit and debit cards including Visa, Mastercard, and American Express. All payments are secure and encrypted.
Pricing is based on distance, move size, time, stairs or elevator access, and item type. You always see a fixed upfront price before booking.
No — all pricing is fully transparent. Any additional charges (if applicable) are shown before you confirm your booking.
Yes — tips are optional and go directly to the movers. You can add a tip in the app or give it directly.
A temporary authorization is placed at booking. You are charged only after the move is completed.
Movers handle loading, transport, and unloading. Packing services are not included, and items should be ready before arrival.
Once your booking is confirmed, you can contact your movers directly through the app via chat or call.
Yes — basic liability coverage is included during transport. For high-value items, additional insurance coverage is recommended.
Pack your items in advance, label fragile boxes, and ensure clear access for movers. Parking availability helps ensure a smooth move.
We cannot transport hazardous materials, live animals, or specialty items such as pianos, safes, or pool tables.
This is rare. If it occurs, we will reassign movers or provide a full refund.
You can reschedule through the app. Availability may vary depending on mover schedules.
Yes — you can manage your booking in the app. Free cancellation is available up to 24 hours before the move.
You can apply through our Become a Mover page. Requirements include a suitable vehicle, insurance, and smartphone access.
Movers are paid weekly via direct deposit based on completed jobs. Tips are fully kept by movers.
You need a valid vehicle, insurance, and the ability to safely handle moving jobs.
Jobs are assigned based on location, availability, and vehicle type. Higher ratings and acceptance rates improve job opportunities.
Our support team is here to help you — chat, email, or call us anytime.
Chat, email, or call our support team
Get in touchMovers get more jobs, direct customers, and consistent earnings — all on your schedule; businesses increase sales and reach more customers with fast, reliable delivery and moving solutions.
