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Does Tingsapp offer long-distance moving services?
As of now, we only do moving within the same cities or metro areas.
What kind of moving equipment will movers bring with them?
All movers are equipped with furniture dollies, moving blankets, tie-downs, straps, and plastic wraps as well as a basic toolkit for mo...
Read MoreDo the movers help me to pack my items?
Movers will not help pack boxes. It is expected that you will have everything packed and ready for transport before your mover(s) arrive.
Where can I view the movers contract agreement?
In the sign-up process, we will ask you to accept our general Terms and Privacy policy and agree to the Contract Agreement. A copy of t...
Read MoreCan Tingsapp provide a certificate of insurance for my building?
Yes, we do. Send us an email to [email protected] for a copy of our insurance certificate to share with your landlord.
Can I schedule a move for my bed and sofa only?
Yes, in the order process, you must choose “A few items” under the type of moving and add your items.
Can I see my price before booking?
Sure, that’s one of our principles to make moving more transparent.
Will the movers disassemble/assemble my items?
Well, technically, no. However, the movers have some essential tools to disassemble some large items in case they won’t fit the vehicle...
Read MoreCan I pay in cash?
We only allow customers to pay through the app or on the website. We accept all major credit cards. Our payment system is secure and encrypted.
Will the movers install my appliances?
We do not offer installation or removal of any appliances. We will also not hook appliances up to, or remove them from, water or gas li...
Read MoreWhat items Tingsapp won’t move?
We're happy to help you move most household items that can be handled by two people. However, for safety and liability reasons, there a...
Read MoreHow much does a move cost?
The cost of a move depends on factors such as the size of the move, distance, time spent loading and unloading, and if there are stairs involved.
Do I need to have an account to schedule a move?
No, you are not required to sign up to schedule a move. However, the system will automatically create an account for a new booking so t...
Read MoreHow will movers be assigned a new job?
Based on movers availability and the area they operate the system will automatically send them moving requests. All new orders will be ...
Read MoreHow do I bring changes to my order?
On the Tingsapp website or mobile application, go to
