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Where can I view the movers contract agreement?
In the sign-up process, we will ask you to accept our general Terms and Privacy policy and agree to the Contract Agreement. A copy of t...
Read MoreI don’t own a truck; can I still become a mover?
We're sorry, but to become a Tingsapp mover you need to have the right vehicle and meet all the other requirements outlined above.
What items Tingsapp won’t move?
We're happy to help you move most household items that can be handled by two people. However, for safety and liability reasons, there a...
Read MoreWhen do I pay for my move?
When you place an order, there will be a nominal hold on your credit card, and the total amount will be charged after the move is completed.
Can I tip my movers?
Sure, you can. After the completion of the job, we will notify you on the app for tips and reviews. Alternatively, you can tip your mov...
Read MoreHow do I bring changes to my order?
On the Tingsapp website or mobile application, go to
Read MoreCan I see my price before booking?
Sure, that’s one of our principles to make moving more transparent.
How and when will movers be paid?
You as a mover, will receive payment for your completed job based on the time spent and distance traveled from source to destination. A...
Read MoreDo the movers help me to pack my items?
Movers will not help pack boxes. It is expected that you will have everything packed and ready for transport before your mover(s) arrive.
Can Tingsapp provide a certificate of insurance for my building?
Yes, we do. Send us an email to
[email protected] for a copy of our insurance certificate to share with your landlord.
What kind of moving equipment will movers bring with them?
All movers are equipped with furniture dollies, moving blankets, tie-downs, straps, and plastic wraps as well as a basic toolkit for mo...
Read MoreWhat if my items are damaged during the move?
Your price includes basic damage protection. Your items are covered up to 60 cents per pound per item. This is the minimum coverage req...
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